Hüseyin Yalçın - Genel Müdür

Name: HUSEYIN YALCIN
Contact telephones: +90 542 215 3534
Mobile telephone : +90 533 714 7161
e-mail: huseyin_yalcin53@mynet.com
DOB: 25 / 09 / 1953, Sivas
Nationality: Turkey
Family status: Married
Speciality: Hotel Business
Languages: English, Turkish
Previous Position:

Academic Background

Qualification
(including class or level) Institution Faculty From To
Architect Istanbul University Architecture 1974 1975 (till 2 th. Course)

The photocopies of all relevant academic certificates or transcripts are available upon request.

Professional Background

Position Organization/Location
From To Areal Manager Merit International Hotels & Casino Cyprus 2008
General Manager
Areal Manager Dedeman Antalya Convention Center / Antalya, Turkey 2002 2007
General Manager Zorlu Grand Hotel / Trabzon, Turkey 1999 2002
General Manager Isis Hotel&Club / Bodrum, Turkey 1998 1999
Areal Manager

Emperyals Group (Grand Turkkmen Hotel – Akaltin Plaza Hotel International Business Center) / Ashgabat, Turkmenistan
1997
1998
General Manager Opening Europe Hotel / Bakü, Azerbaycan
Emperyals Group 1997
1997

General Manager
Grand Turkmen Hotel / Ashgabat, Turkmenistan
Emperyals Group 1996
1997

General Manager Oasis Beach Vista Club *HV1*/ Alanya, Turkey 1996 1996
General Manager Ambrossia Hotel / Bodrum, Turkey 1992 1996
General Manager May Hotel De Luxe / Didim, Turkey 1990 1991
General Manager Uludag Kervansaray Hotel / Bura, Turkey 1989 1990
General Manager Opening Korumar Hotel / Kusadasi, Turkey 1988 1989
General Manager Opening Fantasia Hotel / Kusadasi, Turkey 1987 1988
Operation Analyser Inter Hotels Management / İstanbul 1987 1988
General Manager Opening Club Hotel Melas *HV1* / Side, Turkey 1987 1987
Assistant to Accountant Manager Etap Altinel Ankara / Ankara, Turkey 1986 1987
Front Cashier, Receptionist, Income Auditor, Assistant to Credit Manager Etap Marmara Hotel / Istanbul, Turkey 1980 1986
Cashier / Receptionist Sheraton Hotel Istanbul / Istanbul, Turkey 1979 1980
Barman, Busman, Waiter, Cashier, Cost Controller, Front Cashier, Receptionist Yenikoy Carlton Hotel/ Istanbul, Turkey 1970 1977
Steward Buyuk Tarabya Hotel / Istanbul, Turkey 1970 1970

Computer Skills

Word, Excel, Packed Program (Rmos, Lims, Sispar, IBM, Fidelio, Mod, NCR)

References:
Available upon request

PROFESSIONAL PROFILE :

Interpersonal Skills: 

Influencing and directing others within the catering and Hospitality
Area by tactful and diplomatic communication
Competent problem solving ability, sensitivity in negotiation and a rational approach to decision making
Counseling and advising staff regarding various work related or
Personal matters when necessary
Continuous training and supervision of company staff at all levels
Courteous and influential sales technique ensuring a win situation

Administrative Skills: -

Develop policies affecting the broader spectrum of the Hotel
Devise and implement manuals for operational outlets for the Food And Beverage Department
Assess daily dependency and ascertain in each department the requirements necessary
Assess staffing needs and adjust rosters according to demand by ordering replacements
Investigate incidents, accidents or complaints and initiate appropriate documentation and action required
Annually prepare a cost-effective budget
Analyze monthly costs incurred by each department and compile a written report to conclusion
Compile Performance Appraisals and Job Descriptions
Devise general correspondence and questionnaire masters for disbursement
Set up computerized booking system and handle problems that may arise within the Banquet area
Formally interview newly-appointed staff and compile written Assessment Report
Preparation of Sales and Marketing plans and budgets
Creative advertisement and copy design and writing

Communication Skills:

Liaise with guest all levels regarding enquiries, complaints, etc
Advise and counsel staff members when necessary  Utilize problem solving techniques to find an acceptable resolution
Conduct interviews with staff at all levels seeking employment
Sell V.I.P. facilities to companies around the Metropolitan area by cold calling
Ensure a smooth and clear channel of information between client and service personnel

Organisational Skills:

Organise promotional events, themes, etc.
Devise and implement continuous in-house training programmes
Organise entertainment facilities and staff rosters for the same
Devise and implement computerised Banquet Diary Booking System
Menu planning for catering department and Food and Beverage department as a whole
Preparation of profit and loss statements
Design and organisation of brochures and forms

Career Objectives:

I believe the knowledge and experience gained in both the Hospitality and
Personnel areas of my career history provides me with the necessary
Qualifications, attitude and motivation required for a challenging and Rewarding position with the hotel industry.
The personal qualities I feel I have to offer are as follows:
Possess a high personal and work standard
Ability to communicate effectively at all levels
Self-motivated
Ability to devise and conduct staff training sessions
Vast exposure gained within the Food and Beverage iustry,
providing me with a sound understanding of Department requirements.
Excellent Interpersonal Skills
Willing to travel and undertake further training to satisfactorily meet the requirements
Honesty and general good character
Excellent sales technique ensuring all parties come away happy
Ability to upsell at all given times
Demonstrate leadership by example.